Who we are

We are both accredited family mediators who have been working together for the past six years running a successful and diverse central London family mediation service.  We both have extensive experience of providing mediation  to people from a wide range of minority ethnic backgrounds, to married and cohabiting couples, same sex couples, grandparents, and other family members in dispute.

At Advance family mediation we bring together our knowledge and expertise to offer a friendly and professional service providing personal contact with you throughout the mediation process.

We are both qualified to provide family mediation on all issues, and are trained and experienced in addressing domestic abuse issues and skilled in helping to explore options for moving forward where it is safe to do so.

We are committed to providing effective alternative dispute resolution (ADR) to a wide range of people  and are working in partnership with the National Family Mediation service in order to provide free mediation to anyone who is eligible for legal aid.

Caroline Michie and Isabel Robertson have been working as professional family mediators, and Directors, at Central Family Mediation, a busy and diverse family mediation practice which they established in 2013 with two other mediators, based in King’s Cross, London. They are both fully accredited with the Family Mediation Council.

Caroline Michie

Caroline Michie

Caroline is a mediator member of Resolution* (formerly Family Law Association) having trained as a family mediator following a career in law. She worked as a solicitor for over 15 years both in the private sector and as the supervising solicitor in a Community Law Centre. She has focused on effective dispute resolution throughout her work, going on to provide advocacy to NHS patients and their families for the resolution of disputes within the health sector. Her expertise in negotiating and building agreements informs her current work as a family mediator.

Caroline is experienced in best practice management and the provision of Legal Aid Quality Mark services in both the legal and mediation fields.

Isabel Robertson

Isabel Robertson

Isabel is a member of the National College of Mediators and holds a post graduate certificate in Mediation and Conflict Resolution from Birkbeck College, University of London. She has volunteered for the past four years for a Child Contact centre in Muswell Hill and is actively involved in running of the centre and supporting non resident parents to see and develop relationships with their children.

As well as mediation, she has a background in management, housing and homelessness. She was a member of the Greater London Authority Housing and Homelessness team for 9 years, where she worked on housing affordability, benefits and equalities issues. Her knowledge of housing law, taxation and benefits has helped in her work with people who are exploring options for new living arrangements after their separation.